The institute’s owner, Ulrike Spanke, worked at Ford`s Dealer training until 1997 and was a founding member of the quality association „Certified Car Salespersons“. In workgroups made up of training managers from the car industry, she provided advice on qualification standards and accompanied certification processes.
Our team increases competences of Sales und After Sales employees by practical trainings and coaching. We place particular emphasis in integrating contents and strategies quickly into daily work processes.
We inspire by delivering customised personnel development measures and with creative qualification and dynamic consulting approaches.
We impress with our professional service – from clarification of your particular requirements, development and formulation of creative seminar designs, to implementing of qualification measures tailored to our customers.
Please contact us and give us an overview about your requirements!